December 17, 2025 Community Advisory Committee Meeting Agenda

Otero County DHS Case Management Agency (CMA) 
Community Advisory Committee (CAC) Meeting Agenda

Wednesday, December 17 · 11:00 am – 12:00 pm
Time zone: America/Denver
Google Meet joining info
Video call link: https://meet.google.com/rws-usqj-ngy 
Or dial: ‪(US) +1 857-217-4084‬ PIN: ‪301 417 917‬#‬‬
More phone numbers: https://tel.meet/rws-usqj-ngy?pin=6111027011925 
The purpose the Community Advisory Committee Meeting is to provide an opportunity for local and regional input regarding CMA operations, which helps us build a stronger case management system in our region.

Agenda

1. Welcome and Overview of Agenda
2. Open Forum - Questions or Concerns
3. Input About CMA Operations
4. Review of Policies and Procedures
   1. Follow-Up About Items Discussed During Previous CAC Meeting
   2. Discussion of New Policies and Procedures
   3. Conflict of Interest
   4. Human Rights Committee
5. Review of Complaints
   1. Follow-up on Complaints Discussed During Previous CAC Meeting (none)
   2. Discussion of New Complaints
   3. Discussion of Trends in Complaints
6. Set meeting dates for 2026
   1. 3rd Wednesday of March, June, September, December @ 11 a.m.?
      March 18, June 17, Sept 16, Dec 16
7. Other topics determined by CAC
8. Wrap Up/Next Steps
   1. Other topics
   2. Next Meeting Date and Time – TBD