Otero County Health Department - YEEHAW Volunteer Coordinator

General Statement of Duties:

This position is responsible for recruiting and coordinating volunteers who assist in delivering programs, community services, and events. The Volunteer Coordinator fosters positive relationships with volunteers, community partners, and stakeholders to ensure meaningful and impactful service opportunities.  This role plays a key part in strengthening community involvement and enhancing the organization’s capacity to serve.

Supervision Received:  

• Works under the general/direct supervision of the Housing Navigator Program Director.

Supervision Exercised:  

• None

Status: 

• Part-time, grant-dependent.

Essential Duties, Responsibilities, Functions, etc.:

1. Volunteer Recruitment & Community Outreach
   1. Develop and implement strategies to recruit volunteers from diverse backgrounds, including outreach to schools, businesses, faith groups, civic organizations, and community partners.
   2. Represent the organization at community events, volunteer fairs, and presentations to promote engagement opportunities.
   3. Conduct volunteer interviews, screenings, and background checks in accordance with organizational policies.
2. Volunteer Onboarding & Training
   1. Coordinate and facilitate orientations and program specific training sessions.
   2. Help ensure volunteers are properly trained in the mission, values, and service expectations of the organization.
3. Volunteer Coordination & Support
   1. Schedule, assign, and supervise volunteers for ongoing programs, events, and special initiatives.
   2. Provide support, coaching, and guidance to ensure a positive volunteer experience.
   3. Foster a welcoming and inclusive environment where volunteers feel valued and connected to the mission.
4. Program & Event Support
   1. Collaborate with program staff to identify volunteer needs and align assignments with organizational priorities.
   2. Support event planning efforts by coordinating volunteer teams, communicating expectations, and ensuring readiness for event activities.
   3. Monitor volunteer performance and provide feedback consistent with nonprofit values and policies.
5. Recognition & Retention
   1. Develop and implement volunteer appreciation strategies, such as recognition events, newsletters, awards, and ongoing communication.
   2. Track volunteer contributions and highlight achievements to encourage long term engagement.
6. Administration & Reporting
   1. Maintain accurate volunteer records, hours, certifications, and compliance documentation within the volunteer management system.
   2. Prepare reports for leadership, grant applications, and funders regarding volunteer participation and impact.
   3. Ensure volunteer activities align with legal, ethical, and safety standards required for nonprofit operations.

Essential Skills, Abilities, Knowledge, etc.:

• Strong interpersonal, communication, and relationship building abilities.
• Excellent organizational skills with the ability to manage multiple priorities.
• Strong written and verbal communication skills.
• Computer literate in word processing and database programs.
• Agency and community collaboration skills.

Desired Education and/or Experience:

• High school diploma or equivalent; associate or bachelor’s degree preferred.
• Experience in volunteer coordination, community engagement, human services, or nonprofit program support preferred.
• Willingness to work occasional evenings or weekends for nonprofit events and/or outreach activities.
• Public speaking, training, and/or facilitation experience.
• Experience working with diverse individuals and communities.
• Knowledge of trauma informed practices or community services (if applicable).
• Experience in general office work.

Other Special Requirement(s):

• Current Colorado driver’s license.
• Properly insured vehicle.

Physical/Environmental Demands:

The following physical/environmental demands are representative of those that must be met by the employee to successfully perform her/his job.  Reasonable, appropriate accommodations may be made to enable individuals with disabilities to perform the job.

1. Requires driving and work in the field (out of the office).
2. Office environment, which can be very busy and noisy.
3. Dexterous use of both hands.
4. Position involves moving, bending, walking, and lifting up to 30 pounds.
5. May require corrected vision and hearing. Specific vision abilities required by this job include close vision and the ability to adjust focus.

Policy Requirements:

• Formal application, rating of education and experience, oral interview, and reference checks are required.
• Employment is contingent upon the applicant passing a mandatory post-offer employment medical physical, a mandatory Colorado Bureau of Investigation (CBI) background check, and a mandatory post-offer employment drug screen.
• Verification of any combination of driving record and/or workers’ compensation history may be made.
• No medical inquiries will be made or workers’ compensation information gathered until after a conditional job offer has been given to the applicant.
• The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.