Community Advisory Committee Meeting Agenda - September 17, 2025

Otero County DHS Case Management Agency (CMA) 
Community Advisory Committee (CAC) Meeting Agenda
September 17, 2025, 11:00 a.m.

Agenda

1. Welcome and Overview of Agenda
2. Open Forum - Questions or Concerns
3. Input About CMA Operations
4. Review of Policies and Procedures
   1. Follow-Up About Items Discussed During Previous CAC Meeting
      1. Golf Carts
   2. Medicaid services
      1. Discussion of New Policies and Procedures
5. Review of Complaints
   1. Follow-up on Complaints Discussed During Previous CAC Meeting
   2. Discussion of New Complaints
   3. Discussion of Trends in Complaints
6. Other topics determined by CAC
7. Wrap Up/Next Steps
   1. Other topics
   2. Next Meeting Date and Time – December 17, 2025 @ 11 a.m.
      1. Set meeting dates for 2026